Accessibility statement for Petroleum Driver Passport
This accessibility statement applies to www.pdpassport.com
This website is managed by SQA. We want as many people as possible to be able to use this website.
For example, this means you can:
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using only a keyboard
- listen to most of the website using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- You cannot modify the line height or spacing of text.
- Some PDF or MS Word documents are not fully accessible to screen reader software.
- Some images lack descriptions.
- Certain information in tables cannot be reached with a keyboard.
- Tables may pose issues for assistive technologies.
- Some interactive elements (this includes menus) may pose issues for assistive technologies.
- Images are not displayed across all platforms and alternative text are not provided.
- There are no visual indications for submenus, so you must navigate across menus to view submenu options.
- Not all parts of the website can be navigated using keyboard alone.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: digital.team@sqa.org.uk
If you have problems accessing pages or documents published on this website, please contact Customer Support who will supply the page or document in an accessible format. Many of our publications can be produced in alternative formats, including large type, braille and community languages.
We aim to provide a full response to enquiries within five working days. If your enquiry is complex, we may need to refer it to another team; in these cases we aim to provide a full response within 20 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
PDP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- Images are not visible to mobile phone users and alternative text is not provided so assistive technology may not access the information. This fails WCAG 2.1 success criterion 1.1.1 (Non-Text Content)
- Some web content gets truncated when text is zoomed at different screen resolution which requires scrolling in two dimensions. This fails WCAG 1.4.10 (Reflow)
- Users may experience inconsistent focus when a submenu is opened, During keyboard navigation. This fails WCAG 3.2.1 (On Focus)
- There are no visual cues of drop-down menus, keyboard users may not realise that certain menu items expand into submenus. This fails WCAG 1.3.1 (Info and Relationships)
- Content is blocked by cookie preference icon when browser is zoomed in above 175%. This fails WCAG 1.4.10 (Reflow), 2.2.2 (Pause, Stop, Hide).
- Some words are written in Non-Standard Abbreviations. This fails WCAG 1.3.1 (Info and Relationships)
- Our forms lack clear descriptive labels. This fails WCAG 3.3.2 (Labels or Instructions)
- Absence of a main landmark in some pages. This fails WCAG 1.3.1 (Info and Relationships).
- Some links lack file type description. This fails WCAG 2.4.4 (Link Purpose (In Context)).
- Our forms lack clear descriptive labels. This fails WCAG 3.3.2 (Labels or Instructions)
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Those documents that are essential to our service that were published before 2018 will be added to our roadmap. Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We regularly audit and check content on the PDP website and seek to fix content that fails to meet the WCAG version 2.1 AA standard.
This will ensure our website is fully compliant with WCAG 2.1 AA Standard.
- Providing accessibility training for our staff (in progress)
- Preparation for the introduction of the WCAG 2.2 standard (due September 2024)
- Fixing PDFs and MS Word documents (by September 2024)
- Working with our Cookie Control provider to ensure web content is fully available (by August 2024)
- Redeveloping the templates for PDP to ensure images are accessible and visible to mobile phone users (by November 2024)
- Redeveloping the templates for PDP to ensure menus/navigation/focus are all accessible (by November 2024)
- Reworking table content to ensure users do not have to scroll in two dimensions (by September 2024)
Preparation of this accessibility statement
This statement was prepared on 07/06/2024. The statement was last reviewed on 09/05/2024. This website was last tested on 17/05/2024 against the WCAG 2.1 AA standard. This test included the use of our automated accessibility tool, Powermapper (SortSite) and manual testing with assistive technology by our in-house accessibility officer in our digital team.